Privacy Policy
How we collect, use and protect your personal information — and the control you have over your data.
01Introduction
GoLink (the “platform”, “we”) takes your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the GoLink website and services, and the rights you have.
02Information We Collect
We collect only the information necessary to serve you, including: registration details (e.g. name, country/region, contact, sourcing or business category, company name, booth number); content you provide (e.g. reviews or complaints you post, suppliers you save, profile information you choose to display publicly in Connect); usage data (e.g. browsing, search and enquiry records); and device & log data (e.g. IP, device model, access time).
03How We Use Information
We use information to: provide and improve the service, match merchants with suppliers and providers, send service-related notifications, safeguard platform security and prevent abuse, and meet legal obligations.
04Data Minimization & Consent
For merchants' personal data we follow a “minimize + consent” principle. Public areas such as Connect show only consent-based, masked information (e.g. flag, first name + last initial, country, broad industry) — never full names, phone numbers or direct contacts. You can hide or delete your profile at any time.
05Information Sharing
We do not sell or disclose your personal information to third parties. We share only within the minimum necessary scope when: you have given explicit consent; it is needed to fulfil a service you requested (e.g. connecting you to a supplier); or it is required by law, regulation or legal process. To provide a stable and secure service, we rely on the following trusted third-party processors, which handle only the data necessary and only on our instructions: database and account storage (Supabase, with servers located in Tokyo, Japan) to securely store your account and profile; an email delivery service to send you service notifications such as registration verification codes; website hosting and delivery (Vercel), which records necessary access logs such as IP when you visit; and font delivery (Google Fonts), which may receive your IP address when a page loads. Because some of these services are located outside mainland China, the relevant information is transferred abroad for storage and processing; we protect it with measures such as encrypted transmission and access controls, and obtain your separate consent where required under PIPL.
06Cookies & Similar Technologies
We use cookies and browser local storage (localStorage) to keep you signed in, remember your preferences and improve your experience. Specifically, we store the following locally in your browser: language preference, recent searches, and recently viewed suppliers (used for “For You” recommendations). This information stays on your device only and is not uploaded to our servers. You can manage it through your browser settings or by clearing your browser data.
07Your Rights
You may access, correct or delete your personal information, hide publicly shown details, withdraw prior consent, and close your account. You can do this in-product or by contacting us using the details below.
08Data Security
We apply multiple technical and organizational measures to protect your information, including: encrypting data in transit (HTTPS/TLS); access controls and permission management on our database and backend, so that only authorized personnel can access data within the necessary scope; following the principle of data minimization by not collecting information unrelated to the service; and storing sensitive fields such as passwords in encrypted form rather than plain text. While we strive to protect your information, please understand that no method of internet transmission can be guaranteed to be absolutely secure; in the event of a data security incident that may affect your rights, we will take timely remedial measures and notify you as required by law.
09Compliance (PIPL)
We process your personal information in accordance with the Personal Information Protection Law of the PRC (PIPL) and related laws, following the principles of lawfulness, legitimacy, necessity, good faith and minimization. Specifically: we process your personal information only where we have a lawful basis (such as your consent, necessity to enter into or perform a contract, or a legal obligation); we inform you of the purpose and scope of processing at the point of collection; we obtain your separate consent as required before processing sensitive personal information or transferring your personal information abroad; and we retain your information only for as long as necessary to fulfil the stated purposes, after which it is deleted or anonymized. As some of our service infrastructure is located outside mainland China, where cross-border transfers of personal information are involved, we adopt corresponding protective measures as required by law.
10Minors
GoLink is a platform for businesses and commercial users, not intended for minors, and we do not knowingly collect minors' personal information. If you are under 18, please do not register or provide personal information to us through this platform. If we become aware that we have collected a minor's personal information without guardian consent, we will delete it as soon as possible. If you believe we may hold a minor's personal information, please contact us using the details at the end of this policy, and we will address it promptly.
11Updates to This Policy
We may update this policy from time to time. For material changes we will notify you via the platform or other appropriate means.
12Contact Us
For any questions about this policy or your personal information, contact us by email: hi@go-link.ai.
Questions? Contact us by email: hi@go-link.ai.